Disability Resource Association (DRA) complies with Title VI of the Civil Rights Act of 1964, which states that “no person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.”
If you feel you have been discriminated against on the basis of race, color, or national origin by DRA, you may file a Title VI complaint within 180 days from the date of the alleged incident. You may submit a personally written complaint or utilize DRA’s Title VI Complaint Form to submit a complaint to DRA’s Executive Director. The Title VI Complaint form is published in English here on our website. However, DRA will provide translation of all documents as needed and will accept personally written complaints in language of origin.
For more information on the DRA Title VI program, and the procedures to file a complaint, contact the DRA Executive Director at 636-931-7696; or visit our administrative office at 130 Brandon Wallace Way, Festus, MO, 63028.
In addition to utilizing the civil rights complaint process through Disability Resource Association, complaints may also be filed directly with the Federal Transit Administration (FTA), Office of Civil Rights, 901 Locust St # 404, Kansas City, MO 64106.